help-wallet reindexing database 0%

[infovortice2013]

Ive got a blue screen error while pts wallet is updating transactions, in win 7

since then always start with popup asking to reset database, i click ok, but keep in 0% progress i have it open for hours but not advance.

what to do?

[infovortice2013]

some help?

[cube]

Are you using the latest wallet version? Check that it is v2.0.1.

If you are still having problem,

1) Backup  the %appdata%\PTS folder by copying it to another place

2) Remove all the subfolders and files in the %appdata%\PTS folder, except the wallets subfolder.

3) Start the new PTS wallet.

[infovortice2013]

yes im using last wallet, thanks, now database reindex so quiclky, but when ask for password not log in, stopped in unlock screen 

[cube]

Does it mean it is working?

[infovortice2013]

Cant enter to wallet, i write pass click login and nothing happen.

before pts wallet take about 1 min to enter inside wallet, but now i left about 1 hour but keep stuck in login screen. 

[cube]

Could you list down the steps how you install the wallet?

When you installed and configured the wallet, were you using other language beside English?

[infovortice2013]

thanks, ido what you say


If you are still having problem,

1) Backup  the %appdata%\PTS folder by copying it to another place

2) Remove all the subfolders and files in the %appdata%\PTS folder, except the wallets subfolder.

3) Start the new PTS wallet.

with this i can log in but not running so make a export wallet .json

uninstall pts walllet and reinstall
import wallet from first screen asking for password and sync ok, now running normal.